Home / Returns / Money Back Guarantee

Hello there,

Our products are guaranteed to give 100% satisfaction in every way. You can return anything purchased from us if it proves otherwise.

We will replace it, refund your full purchase price, or credit your credit card, as you wish. We do not want you to pay for anything that is not completely 100% satisfactory.

To ensure your refund runs smoothly please :

  • Contact us at hello@newjunior.com.au to arrange a return
  • Let us so we know why your not 100% satisfied
  • Return the product to us within 30 days of receiving your delivery
  • Return the product to us in the same condition as you received it

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.